Hosted buyer guides and help
Hosted Buyer Lounge
Exclusively for hosted buyers, our Hosted Buyer Lounge is designed to help you:
- Recharge, relax and refresh
- Catch up with calls and with fellow hosted buyers and to meet our friendly hosted buyer team—there to answer any questions you have
Location: Hall B (open to hosted buyers only)
Monday - closed Tuesday and Wednesday 8am - 5:30pm, Thursday 8am - 4:30pm
Free services: coffee and refreshments, snacks, Wi-Fi, charging stations and spaces to work
Other services: Marketplace serving sandwiches, salads and desserts
![Itinerary and travel reimbursements explained](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/500x715/MTcxMjgzMDc5ODY2MTdiOTRlMjZmNjQ=.jpeg)
Itinerary and travel reimbursements explained
Find out what we'll reimburse hosted buyers for, including reimbursement limits, what's not covered, submitting your travel reimbursement claim and payment.
More on reimbursements
![TRAVEL, TRANSFERS, ACCOMMODATIONS AND VISAS](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/500x715/MTcxMjgzMDkwNDY2MTdiOWI4MjA4ODM=.jpeg)
TRAVEL, TRANSFERS, ACCOMMODATIONS AND VISAS
Details on flights, accommodations, extras, shuttle bus transfers and visas for hosted buyers.
See travel related info
![HOSTED BUYER TIMELINE](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/500x715/MTcxMjgzMjg5OTY2MTdjMTgzM2M2Y2Q=.jpeg)
HOSTED BUYER TIMELINE
Discover key information and key dates on our hosted buyer timeline.
Download the timeline
![TERMS AND COMMITMENTS](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/500x715/MTcxMjgzMTExNzY2MTdiYThkMjg1YTc=.jpeg)
TERMS AND COMMITMENTS
Review our terms and commitments if you'd like to attend IMEX as a hosted buyer.
REVIEW THE T&CS
![HOW TO VIDEOS](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/500x715/MTY5MTUwOTk0NjY0ZDI2NGJhYWRlMzg=.jpeg)
HOW TO VIDEOS
Watch our short videos to help you make the most of your IMEX America 2024.
Watch videos
![Webinars](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/500x715/MTY5MTUwOTk5NTY0ZDI2NGViNDdmN2Q=.jpeg)
Any questions? Check our FAQs page and help pages for more info.
![Sarah Arnold](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/280x280/MTY4MzgwNTAzODY0NWNkMzZlZTM4YWI=.jpeg)
Sarah Arnold
Senior Hosted Operations & Travel Manager
![Alan Ford](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/280x280/MTY4MzgwNTA3NTY0NWNkMzkzODZhOWI=.jpeg)
Alan Ford
Operations Manager
![Louise Thomas](https://di9mr54a05a64.cloudfront.net/api-imexexhibitions.expoplatform.com/image/280x280/MTY4NjY1NDI5ODY0ODg0ZDVhMjFlZGM=.jpeg)
Louise Thomas
Operations Manager, Hosted Buyer Program