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Find quick answers to your IMEX questions

Featured question: How do I create an account for IMEX America 2024?

Everybody registering for IMEX America first has to create a brand new IMEX account. Unless you've already attended an IMEX event in 2023 or 2024, your old password won’t work.  

But creating an IMEX account saves you masses of time in the long run. And it takes less than five minutes.   

Once you’ve created your new IMEX account once, you won’t have to do it again. You can come back to your account time and again, for both IMEX Frankfurt and IMEX America.

Creating your IMEX account is easy. Allow Suzanne to guide you with this short video or download the guide.

Scroll down to read answers to our frequently asked questions or click the relevant tile below:

How does exhibiting at IMEX work?

Who exhibits at IMEX?
National and regional tourist offices and convention bureaus, hotels, conference and exhibition venues, cruise lines, airlines, transportation companies, technology providers and event management specialists, gifting, merchandise and many more.
What type of buyers would I be meeting with?
IMEX America is the largest trade show in North America for the business events industry. We bring together global event planners with significant buying power. More than 65% of buyers have buying power over $1million.
Is there a guaranteed number of meetings I will get?
We don’t guarantee a minimum number of meetings per exhibitor, as buyers choose who they meet with.
How many team members can I register on my booth? Can other companies exhibit on my booth?
You can register as many team members as you need. We don’t charge for team member registrations. You can also add partner companies to your booth at no extra cost. We recommend no more than three partners sharing a 100sqft space.
What are the panel dimensions for hardwall booths?
Each panel is 37 1/4" wide x 91 1/2" high (96.837 cm x 232.09 cm).
How do we get meetings with buyers?
Your profile in our Exhibitor Directory is key. This is where our buyers will find you. You can also contact them directly via our attendee list. Once a buyer has booked a meeting with you, you can view their meeting profile to see what they’d like to discuss and any RFPs they might have added.
What’s the cost for booth electricity, furniture and lighting? Do you have recommended suppliers for these?
Find information on extras, costs and suppliers in our exhibitor manual.
When is the exhibiting booking deadline?
There is no hard deadline, however we recommend booking well in advance to allow time to benefit from the full exhibiting package, and to be certain of a space.
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How does the hosted
buyer program work? 

Who can be a hosted buyer?
You need to meet our qualifying criteria of regularly planning or booking large-scale events outside your home country. Learn more about being a hosted buyer.
What am I committing to if I come as a hosted buyer?
We ask that you come to the show with business in hand - and that you stay for complete days at the show. The easiest way to do business and get best value from the show is by booking meetings. We recommend at least six to eight a day. Learn more about meetings at IMEX.
What’s the cost?
As a hosted buyer, you’ll enjoy free flights and free accommodations. Attendance is free too of course, and there are no cancelation fees or fines.
How does the application process work?
You may apply directly to the IMEX hosted buyer program or you may be invited by an intermediary who is exhibiting at the show. Read more about applying to be a hosted buyer.
How is my application assessed?
You must have the potential to research, organize, influence, or make budgetary decisions for international events (outside your home country). You also must have three confirmed or planned events taking place in the next three years.

We’ll check the information you provide with the venues you mention. Incorrect information may delay or invalidate your application. We make the final decision.
As a hosted buyer, how long do I have to be at the show for?
You choose how many days you attend the show. We just ask you to be at the show during opening hours, while you’re in Las Vegas as our VIP guest.
As an agency buyer, can I invite clients to IMEX?
Yes you can, contact our Hosted Buyer Team on hosted@imexevents.com so we can issue an invitation.
Who can I contact about the hosted buyer program?
Email hosted@imexevents.com and our Hosted Buyer Team will be happy to answer any questions you have.

What are intermediaries at IMEX?

What do intermediaries do?
As an intermediary, you’ll invite your clients to the show, check their hosted buyer applications before we do and look after them while they’re here.

You’ll make sure your group know their itinerary and their commitment to stay at the show during opening hours. You’ll nominate a group leader to look after them and be our key contact for your group. We’ll cover their flights and accommodation too.

You’ll work with a dedicated IMEX Relationship Manager to help you do all this.
Why be an intermediary?
IMEX is where key connections and partnerships are made. Inviting your clients to the show and looking after them while they’re here is a unique experience that brings long-term rewards and relationships. Learn more about being an intermediary.
Who can be an intermediary?
All exhibitors with their own booths at IMEX are welcome to become intermediaries.
How do I apply to be an intermediary?
Contact Liz Brand, Head of Sponsorship and Hosted Buyer Relationship Management, by email: liz.brand@imexevents.com
What are the key dates for intermediaries?
See all key dates and responsibilities for intermediaries.

About the show 

Who's going to be there?
Each year more than 10,000 people come to IMEX. You will meet buyers and suppliers from across the world, all working in the global business events industry. Our Exhibitor Directory will be available soon, where you can browse all suppliers and exhibitors at IMEX. We also have a free education program, with inspiring speakers covering many topics.
Meetings FAQs
Find more information on meetings here.
How much does it cost to attend?
IMEX is free to attend.
How can I request assistance at the show?
You can email our Operations Team: operations@imexevents.com, or give us a call on +44 1273 224 958.
Do I have to attend all three days?
This depends on your attendee type. As a hosted buyer, you will attend the show for full days according to your program dates. However, as an attendee, student, faculty, or buyer attendee you can attend any day of the show.
Can I attend as a student?
Yes, students studying event management can attend the show. You can register like any other visitor. We recommend students attend on Thursday, October 19.
When will I receive my badge?
Your badge will be emailed to you around two weeks before the show. Print it out (in color) and bring it with you to save time when you arrive. Badge printing at the show is limited and may slow down your entry.

If you need to edit the details on your badge, you can do so in your IMEX account by clicking on Edit Your Badge in the top right hand corner.

Note that you can only have one IMEX account and one badge for the show.
What language is spoken at IMEX?
English is the main language at the show. Education sessions can also be translated into multiple languages using Wordly.ai on your device. Details will be provided in the education areas.
Are education sessions translated or transcribed?
Yes, sessions in the main IMEX education areas use Wordly.ai, which can translate speech into 25 languages, for real-time translation and transcription. At the session you can scan a QR code. You will be asked to choose your language. You can use your device's headset to listen to the session or can read a transcript on your device.
When does registration close?
Attendee registration is open right through the show. Hosted buyer registration closes before the show—email us at hosted@imexevents.com for more information.
Is there a dress code?
As this is a business event, most people wear a mix of business and casual wear; however, we encourage you to wear clothes you feel most comfortable in, including comfortable shoes. Las Vegas can be very warm, even in October, so indoor spaces are usually air-conditioned. We recommend you keep this in mind, wear layers such as jackets or cardigans and check the weather.
I have dietary requirements, what kind of food is available?
We offer a wide variety of food outlets on the show floor and there are many options available in the food court, coffee stands and restaurants in Mandalay Bay.

If you have any further questions around dietary requirements, contact us at
operations@imexevents.com
Do you have any quiet spaces?
Attendees are welcome to use the Resilience Room, presented in partnership by The Neu Project and Marriott International. This room is a dedicated space for recovery from sensory overwhelm, restoration and regulation. The room serves as a calming retreat where attendees can take a break and renew. Available daily from 9:30am-5:00pm in the Bayside E Foyer.

Attendees are also welcome to visit the Inspiration Hub Wellbeing Wheel, with a unique VR activation provided by InHouse Physicians.
Can I apply to speak at IMEX?
We're always interested in hearing from speakers who understand and can positively impact all areas of the business events community. We're focused on hearing from diverse voices and welcome speakers from underrepresented groups bringing a wide range of experiences and perspectives.

We don’t compensate speakers for travel or accommodations expenses or pay appearance fees. We view speaking opportunities at IMEX as mutually beneficial, an opportunity to present yourself and your ideas to an influential and engaged audience together with a chance to leverage PR opportunities.
 
Apply to speak at IMEX
Can I bring my baby/children to IMEX?
To help make IMEX accessible we have recently updated our Babes in Arms Policy
WHEN DOES EDUCATION GO LIVE?
The IMEX America 2024 education program goes live around August 28.
WILL I RECEIVE A PARTICIPATION CERTIFICATE FOR ATTENDING IMEX EDUCATION?
No, however many of our education sessions are CMP/CEU, CSEP and ICCA Skills accredited—check the education program (live around August 28) for details.
DO I NEED TO REGISTER FOR IMEX EDUCATION?
There is no need to register for the majority of our education sessions. Some of our specialist education does require registration or has eligibility criteria to meet—this will be clearly shown when our education program goes live around August 28.
CAN YOU SEND ME THE ATTENDEE LIST?
No (due to GDPR). However if you’re registered as a buyer or an exhibitor for IMEX America 2024, you’ll be able to view the attendee list in your IMEX account when this goes live around August 21.
CAN YOU ADD ME TO YOUR MAILING LIST?
Yes, join our community and our mailing list here
CAN YOU SEND ME A VISA LETTER SO I CAN ATTEND THE SHOW?
Once registered, you’ll receive a confirmation email including how to create your personal visa invitation letter. You can also find this in your IMEX account.
CAN I REGISTER AT THE SHOW?
Yes, if you can’t register online before the show, you can register and pick up a badge when you arrive.
Contact us

Call: +44 (0) 1273 227311
Email: enquiries@imexevents.com
Richard Allchild
Richard Allchild
Head of Sales, North America
Liz Brand
Liz Brand
Senior Sales Manager
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