All aisles around your booth must be clear by Monday 7pm. Any booths unable to meet this deadline will be subject to a penalty charge of euro 1,000 per hour (no exceptions).

During buildup, all gates, except 3, 4 and 9, will be locked after 10pm.
All entrances to the hall will be manned by security staff 24 hours a day from Sunday 12 May 7am.

Inform your on-site crew accordingly. 

Everyone must carry a personal constructor badge and a photo ID (passport, driving license, ID card) during buildup and breakdown. These must be shown to security staff on demand. 

Badge pick-up location: Registration desk, next to the hall inspectors office (follow signs to buildup/breakdown pass collection)

Pick-up times: Friday and Saturday: 9am - 6pm, Sunday and Monday: 7am - 7pm

Passes must be picked up individually and a valid ID (passport, driving license, ID card) must be presented.
No one without a valid personal constructor badge and a photo ID will be allowed into the hall after Sunday 12 May 7am. 

Pre-order your buildup and breakdown badges here.

Hall access for exhibitors:

Exhibitors can print their badge at home and will be able to access the exhibition hall with their badge from Sunday 12 May 8am.

Shipping and buildup information

Shipping and buildup information

We recommend that you use our official contractors for delivery of goods to the exhibit hall.
All exhibits, booth material, brochures, promotional gifts etc. must be custom cleared.

Contact:
 Messe Frankfurt Venue GmbH Logistikservice 
Cargo Center Messe Frankfurt,
Ludwig Erhard Anlage 1,
DE - 60327 Frankfurt 
logistics@messefrankfurt.com

There will be a charge for this service. If you have an account with a delivery company, bring your customer number as you may receive discount prices.  

During buildup the caterer/deliverer can enter Messe Frankfurt at Gate West where they will receive a Vehicle Identification Paper (free of charge). The deliverer can park around Hall 8 and should follow the Messe Frankfurt traffic guard’s instructions. Your delivery staff will need a special permit to enter the hall. They can obtain a permit in the Organizer’s office (IMEX Operations Team) but must present a delivery order and a valid photo ID

Shipping materials

Ship in locked trucks or crates. If cartons are used, make sure they are securely taped or branded. For security reasons, the outside should not be marked by the name or type of articles contained inside, especially for valuables.   

Give the shipping company information with an accurate and complete bill of lading.   

All goods must be clearly labeled with your address, hall and booth number:  

Your Company Name  
Messe Frankfurt Venue GmbH  
Cargo Centre Messe Frankfurt  
IMEX 2024 - Booth Name - Booth Number  
Ludwig Erhard Anlage
DE - 60327 Frankfurt  
Germany 

Shipping of materials with official freight company and on-site office

We recommend that you use official contractors for the delivery of goods to the exhibit hall
All exhibits, booth material, brochures, promotional gifts etc. must be custom cleared

Contact: Messe Frankfurt Venue GmBH Logistikservice
Cargo Centre Messse Frankfurt,
Ludwig Erhard Anglage 1,
DE- 60327 Frankfurt

DSV Solutions work in partnership with Messe Frankfurt Logistics. Their shipping office is located in Hall 8 (+49 69870071213) during the exhibition to provide you with an international shipping service.

There will be a charge for this service. If you have an account with a delivery company, bring your customer number as you may receive a discount.  

Shipping materials with other freight companies

When shipping materials with another freight company you must ensure that a representative from your company is at your booth to meet the delivery person and sign for the delivered goods.

Delivery staff need a special permit to access the hall. This can be obtained in the Organizer’s office (IMEX Operations Team), Hall 8, Level 8.0, Room 49. Inform the delivery company of this in advance, and make sure they know the name of the exhibiting company, booth number and have a contact name and mobile number of the representative who will be on the booth to receive the goods.

The Organizers cannot accept responsibility for, and will not sign for, any goods delivered to an unoccupied booth. 
IMEX or Messe Frankfurt staff will not be able to store any goods on your behalf.
Should your booth representative fail to meet the delivery company on your booth, the goods will not be delivered, and a surcharge may apply for a second delivery attempt.

Delivery information

Deliveries buildup

During buildup the caterer/deliverer can enter Messe Frankfurt at Gate West where they will receive a Vehicle Identification Paper free of charge. The deliverer can park around Hall 8 and should follow the Messe Frankfurt traffic guard’s instructions. Delivery staff need a special permit to enter the hall. They can obtain a permit in the Organizer’s Office (IMEX Operations Team) but must present a delivery order and a valid photo ID.

Deliveries Tuesday and Wednesday (show days)

During show days, the deliverer can enter at Gate 9 and needs to pay a deposit of €100 which will be refunded at the exit if they leave Messe Frankfurt within one hour. Delivery staff need a special permit to enter the hall, which they can obtain in the Organizer’s office (IMEX Operations Team) but must present a delivery order and a valid photo ID. 

Deliveries Thursday (last show day)

Same procedure as Tuesday and Wednesday (above) until 2pm. After 2pm there is no access to the hall.

All arriving vehicles count as dismantling vehicles and have to go to the truck parking area in the Messe parking Rebstock. Access to the hall is possible with general entry of dismantling vehicles after 7:30pm. Your delivery staff need a special permit to enter the hall, which they can obtain in the Organizer’s office (IMEX Operations Team) but must present a delivery order and a valid photo ID. 

Any questions? Check our FAQs page or contact us: 

Call: +44 (0)1273 227311
Email: operations@imexevents.com