Information on booth setup and services, move in and move out access, and our official suppliers.
Important Information - Mandalay Bay Orders
Download key costs guide
Stand Constructor Checklist
Space only construction
A stand design must be submitted for approval by August 29. Submit your design here.
GES have created some Exhibit Ready Packages which offer great impact at an affordable price. For more information contact Lavern Martinez at GES: firstname.lastname@example.org
Move in times
Saturday, October 14: 12:00am – 11:59pm
Sunday, October 15: 12:00am – 11:59pm
Monday, October 16: 12:00am – 8:00pm
Detailed target times and the target map will be available on GES Expresso. It is important that you take note of the target time for your specific booth.
All displays and exhibits must be completed by Monday, October 16 at 8:00pm.
Note: there will be a penalty charge of $500.00 USD per hour for booths that are not complete by this time.
Move out times
Thursday, October 19: 5:30pm - 11:59pm
Friday, October 20: 12:00am - 12:00pm
All freight carriers must be checked in by:
Friday, October 20: 11:00am
All exhibits, booth materials, etc. to be removed by:
Friday, October 20: 5:00pm
Access to the hall during move in and move out
Daily wrist bands can be collected from the Security desk, located in the Bayside Foyer, near the FedEx office. Exception: GES labor must collect a daily wrist band from loading dock door 1-D. No pre-registration is required.
Under no circumstances will anyone be allowed in the exhibit hall without a wrist band. All hall entrances will be manned by security staff 24 hours.
All freight must be delivered to the GES advance warehouse to facilitate a smooth move in. Direct shipments to the venue will only be accepted on Monday October 16. You can find more information via Expresso by GES.
Clear aisles during move in
To enable better movement of freight during move in, no freight aisles will be marked with red tape. The marked areas must be kept clear of freight at all times. The position of the clear aisles will be communicated prior to the start of move in, and floorplans will be available.
Catering is an exclusive service provided by the Mandalay Bay Exhibitor Services’ team. The exception to this rule is that sample size food and non-alcoholic beverages are permitted and must be pre-authorised by the venue.
See more information about catering from Mandalay Bay.
Download our catering summary to view venue exclusivity and pricing, order deadlines, information about custom orders, policies for food an non-alcoholic beverages and laws on alcohol.
For information on placing orders visit this page.
Mandalay Bay dining options and concierge service
If you are planning any client events at Mandalay Bay during the week of IMEX America, Mandalay Bay offers a dedicated one-stop-shop concierge service to assist with your booking needs, including dining options.
Here’s a complete listing of our official suppliers for IMEX America, as well as information on unauthorized suppliers claiming to be acting on our behalf.
Official suppliers list:
|AV equipment||Show Gear Productions (exclusive)|
|Badging/Onsite Registration||Maritz Global Events|
|Catering||Mandalay Bay Convention Center (exclusive)|
|Daily Paper and Show Preview||Ascend Integrated Media|
|Digital Information Kiosks||Cloudtouch|
|Electricity||Mandalay Bay Convention Center|
|Floral decoration||Spring Valley Floral|
|Hard-wall booths/booth furnishings||GES|
|Hosted Buyer Lounge Furniture provider||CORT Events|
|Inspiration Hub Furniture provider||AFR Event Rentals|
|Internet||Mandalay Bay Convention Center|
|Mobile phone charging||Veloxity|
|NOOK Event Pods||The Deondo Company|
|Photography and video||Oscar & Associates|
|Shipping/storage domestic and international||GES|
|Staffing||HADCO Staffing Solutions|
Official accommodation supplier
Official accommodations supplier
Our official accommodations supplier is MGM Properties: Mandalay Bay, Luxor, Aria, Vdara and Park MGM.
The above hotels are the only official IMEX accommodations blocks. You may be contacted by hotel discounters claiming to be associated with us. Many of these discounters are known to engage in fraudulent behavior, such as not providing the room described at the time of booking. Unfortunately, we won’t be able to help you if you book through a company not associated and promoted by us. We recommend you use our official accommodations block supplier.
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