Amenities and information

Amenities and information

Your essential at-show amenities list


Coffee carts, Bayside E entrance, Media Zone, Exhibit Hall
Open Tuesday to Thursday 8am-4pm

Coffee carts, Bayside B Foyer, Bayside E Foyer, South Convention Center
Open Tuesday to Thursday 8am-2:30pm

Plus, the IMEX team recommends 3940 Coffee and Tea Delano, and Citizens Kitchen and Bar Mandalay Bay.

A-H amenities list:

Accessibility Mandalay Bay is wheelchair accessible including the Exhibit Hall. View the Mandalay Bay map for access elevator locations. See more information on accessibility at IMEX.
ATMs Location: Next to the cashier on the Mandalay Bay casino floor, by Seabreeze Café and by the Michael Jackson ONE Theatre entrance
Cell phone charging (free) Provided by Veloxity Locations: Webex Charging Zone booth C4065, Veloxity booth C3861, Exhibit Hall; Veloxity Info Counter, Bayside Foyer, South Convention Center
Coat and bag check Location: Bayside B, South Convention Center
Open Monday 8am to 6pm, Tuesday 7:30am to 7pm, Wednesday 7:30am to 9pm, Thursday 8am to 9:30pm
Code of conduct Read our EDI code of conduct.
Digital information kiosks Provided by CloudTouch, booth E1800 Location: at Exhibit Hall entrances, seating areas and education spaces.
Use the touch screens to navigate your way to exhibitor booths, and view our event program. 
Fedex business center Location: Bayside A, South Convention Center
Open Monday to Friday 8am to 6pm, Saturday 9am to 5pm and Sunday 10am to 4pm
Services: printing, photocopying, faxing, shipping
Hosted Buyer Lounge Furnished by CORT Location: Bayside B, South Convention Center
Open (to hosted buyers only) 8am to 5:30pm Tuesday and Wednesday, 8am to 4:30pm Thursday
Free services: coffee and refreshments, Wi-Fi
Other services: Marketplace serving sandwiches, salads and desserts
Music and competition from SongDivision courtesy of Hard Rock Hotels. Morning mimosas and lunchtime Dirty Cookie shots from Visit Richmond. Stop by the Meet Boston’s area to learn why Boston never gets old and receive “your grab and go” breakfast and lunch. Express manicures brought to you by Mandalay Bay Spa and Salon.


Snack Bar, Bayside C, Exhibit Hall: Open for breakfast and snacks Tuesday to Thursday 8am-4pm
Snack Bar, Bayside D Foyer, South Convention Center: Open for snacks Tuesday to Thursday 9am-4pm
Media Zone, Exhibit Hall: Open for snacks and lunch Tuesday to Thursday 8am-4pm
Hosted Buyer Lounge Snack Bar, Bayside B, South Convention Center: Open for breakfast and snacks Tuesday to Thursday 8am-4pm
Restaurants 1, 2 and 3, Exhibit Hall: Open for lunch Tuesday to Thursday 11am-2pm
Mandalay Bay Food Court, South Convention Center: Open daily 8am-8pm

Climate-friendly, gluten-free, vegan, vegetarian and water-wise options are all available and clearly labeled. View our lunch, breakfast and quick bite menus.


I-Z amenities list:

IMEX Work Lounge Sponsored by Zenspace

Location: booth E1565, Exhibit Hall, South Convention Center
A space for you to relax or work. Includes private and bookable meeting pods for up to four people.
Book your pod here
Information Zone Location: entrance, Bayside C, Exhibit Hall
Services: Exhibitor information for our 2024 shows; IMEX America Reception wristband collection (invited guests only); Spread the Word Nevada book donation drop-off
Inspiration Hub Sponsored by Webex Location: booth F300 Exhibit Hall
Our core location for IMEX America education. You can also collect IMEX America Reception wristbands here (invited guests only).
Lost and found Location: Show Management Office, Bayside D Pre-Function Office, South Convention Center 
Medical station Location: Next to Fedex business center/Bayside A, South Convention Center
Mobility scooter rental Free of charge mobility scooters are available. 
Reserve yours by emailing 
Mothering suite (with fridge) Request access at the Show Management Office, Bayside D Pre-Function Office, South Convention Center
Nook Pods Provided by The Deondo Company Location: Charging Station, booth C4264, Exhibit Hall
Photographer Oscar & Associates (312-922-0056, Location: service counter at back of Bayside D, South Convention Center
Press Center Sponsored by Arizona Location: Bayside D, Exhibit Hall
Services: IMEX America and exhibitor press information, press registration and badging, access to press conferences, cell phone charging, laptop plug-in points
Recycling Recycling stations throughout (all waste is sorted for recycling back-of-house). Local charity donation stations for unwanted gifts and stationery. Badge and lanyard recycling available at exits, sponsored by PC/nametag.
Resilience Room in partnership with the Neu Project and Marriott Bonvoy Events Location: booth BF111, Exhibit Hall
A calming retreat for recovery from sensory overwhelm. Staffed by EventWell.
Registration and badge queries Managed by Maritz Global Events Location: Bayside B, South Convention Center
Restrooms Locations: in front of Bayside C and D, at the back of Bayside D and E, Bayside Foyer near the food court, South Convention Center
All gender restrooms: Bayside Foyer, opposite Registration, and at the back of Bayside C, South Convention Center
Service counters Location: back of Bayside D, South Convention Center
Services: GES general service contractor, Mandalay Bay electrical, rigging and internet; Oscar & Associates photography; Show Gear audio visual equipment; Spring Valley Floral floral decoration
Shipping Location: GES service counter, back of Bayside D, South Convention Center
Services: domestic and international shipping (prices on request)
Show Management Office Location: Bayside D Pre-Function Office, South Convention Center
Open from 8am daily
Taxis charging Location: Shark Reef entrance to Mandalay Bay Convention Center
Tech Hub Location: booth C4765, Exhibit Hall
Tap into event tech expertise.
TSA Preê Location: Shell Seekers B, North Convention Center
Services: US Customs and Border Protection (CBP) enrolment interviews for IMEX America attendees who have applied for the TSA Preê program. Find out more about TSA Preê at their counter in the Bayside Foyer. Book your appointment here
Uber/Lyft pick up Location: South Convention Center entrance outside Bayside E
Water stations (tap) Located throughout the Exhibit Hall
Wi-Fi  Network: IMEX2023
Password: VisitDetroit
Free throughout our Exhibit Hall and meeting rooms  
Any questions? Check our FAQs page or contact us: 

Call: +44 (0) 1273 227311

Laura Beattie
Laura Beattie
Operations Co-ordinator
Roger Lehner
Roger Lehner
Senior Operations & Sustainability Executive
Oliver Bailey
Oliver Bailey
User Experience
Alex Beattie
Alex Beattie
Operations Administrator
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