Plus, the IMEX team recommends 3940 Coffee and Tea, Delano, Hazel Coffee and Cocktails, Mandalay Bay and Citizens Kitchen and Bar, Mandalay Bay.

A-H amenities list:

Accessibility	Mandalay Bay is wheelchair accessible including the Exhibit Hall. View the Mandalay Bay map for access elevator locations. See more information on accessibility at IMEX
ATMs	Location: Next to the cashier on the Mandalay Bay casino floor, by Seabreeze Café and the Michael Jackson ONE Theatre entrance
Cell phone charging (free) Provided by Official Charging Partner, Veloxity	Locations: Palms Casino Charging Zone booth D3670, Veloxity booth C3964, Exhibit Hall; Veloxity Info Counter, Bayside Foyer, South Convention Center
Coat and bag check	Location:  Bayside B, South Convention Center  Open: Monday 8am to 6pm, Tuesday 7:30am to 7pm, Wednesday 7:30am to 9pm, Thursday 8am to 9:30pm

Code of conduct	Read our EDI code of conduct
Digital information kiosks Provided by Official Touch Screen Partner, CloudTouch	Location: Exhibit Hall entrances, seating areas and education spaces. Use the touch screens to navigate your way to exhibitor booths and view our event program
Fedex business center	Location: Bayside A, South Convention Center Open Monday to Friday 8am to 6pm, Saturday 9am to 5pm and Sunday 10am to 4pm Services: Printing, photocopying, faxing, shipping

Hosted Buyer Lounge Furnished by CORT

Location: Bayside B, South Convention Center  Open (to hosted buyers only) 8am to 5:30pm Tuesday and Wednesday, 8am to 4:30pm Thursday  Free services: coffee and refreshments, Wi-Fi  Other services: Marketplace serving sandwiches, salads and desserts

I-Z amenities list:

IMEX Work Lounge Sponsored by Official Work Lounge Partner, Zenspace

Location: Booth E2065, Exhibit Hall, South Convention Center  A space for you to relax or work. Includes private and bookable meeting pods for up to four people.  There are also two pods outside Bayside E.   Book your pod

Information Zone	Location: Entrance, Bayside C, Exhibit Hall  Services: Exhibitor information for our 2025 shows; IMEX America Reception wristband collection (invited guests only)
Inspiration Hub	Location: Booth F300, Exhibit Hall Our hub for IMEX America education. You can also collect IMEX America Reception wristbands here (invited guests only)
Lost and found	Location: Show Management Office, Bayside D Pre-Function Office, South Convention Center. You can also email operations@imexevents.com
Medical station	Location: Next to Fedex business center/Bayside A, South Convention Center
Mobility scooter rental	Free of charge mobility scooters are available.  Reserve yours by emailing operations@imexevents.com
Mothering suite (with fridge)	Request access at the Show Management Office, Bayside D Pre-Function Office, South Convention Center
Nook Pods Provided by Official Nook Pod Partner The Deondo Company	Location: Charging Station, booth C4270, Exhibit Hall

Photographer Oscar & Associates

Location: Service counter at the back of Bayside D, South Convention Center. Tel: 312-922-0056, email: order@hellooa.com

Press Center Press Center Sponsored by Visit Tampa Bay

Location: Bayside D, Exhibit Hall Services: IMEX America and exhibitor press information, press registration and badging, access to press conferences, cell phone charging, laptop plug-in points

Recycling

Recycling stations throughout (all waste is sorted for recycling back-of-house). Local charity donation stations for unwanted gifts and stationery. Badge and lanyard recycling at exits, sponsored by pc/nametag

The Neu Project Resilience Space powered by Google Xi and Hello! Destination Management

Location: Booth BF111, outside Bayside E  A calming retreat for recovery from sensory overwhelm

Registration and badge queries Managed by Maritz

Location: Bayside B, South Convention Center

Restrooms

Locations: In front of Bayside C and D, at the back of Bayside D and E, Bayside Foyer near the food court, South Convention Center  All gender restrooms: Bayside Foyer F opposite Registration and at the back of Bayside C, South Convention Center

Service counters

Location: Back of Bayside D, South Convention Center  Services: GES general service contractor, Mandalay Bay electrical, rigging and internet; Oscar & Associates photography; Show Gear audio visual equipment; Spring Valley Floral floral decoration

Shipping

Location: GES service counter, back of Bayside D, South Convention Center Services: Domestic and international shipping (prices on request)

Show Management Office

Location: Bayside D Pre-Function Office, South Convention Center Open from 8am daily

Taxis

Location: Shark Reef entrance to Mandalay Bay Convention Center

Tech Hub

Location: Booth C4570, Exhibit Hall Tap into event tech expertise

TSA PreCheck® enrollment at IMEX America through IDEMIA

Location: Bayside B, South Convention Center (next to registration and coat and bag check)  Services: IDEMIA is offering TSA PreCheck® enrollment appointments at IMEX America. Book an appointment or walk in. When booking, enter SP-IMEX in the Zip Code/City/Airport Code field. Fill in your enrollment form at IMEX America. Payment of $78 required. Bring documentation to prove identity and citizenship. Book your appointment

Uber/Lyft pick up

Location: South Convention Center entrance outside Bayside E

Water stations (taps)

Located throughout the Exhibit Hall

Wi-Fi

Network: IMEX2024 Password: VisitDetroit Free throughout our Exhibit Hall and meeting rooms

Any questions? Check our FAQs page or contact us: 

Call: +44 (0) 1273 227311
Email: operations@imexevents.com